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Job Details
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Senior Account Manager



Business Type: Medical Communications Agency
Job Type: Medcomms Account Management, Medical Communication
Job Level: Management
Position: Full Time
Location: United Kingdom
Reference: Senior-Account-Manager
Job Details:
Reporting to: A senior member of CST (SAD or above)
Team: Client Services Team

As a Senior Account Manager you will be responsible for :
  • Oversee and manage the development and delivery of high quality medical communications programmes and projects that meet the strategic needs of customers.
  • Direct project teams to deliver on all aspects of account activities including briefing, planning, scheduling, budgets and resourcing, ensuring the delivery of projects to agreed specification and quality within budget and timescales
  • Maintain high visibility within the client organisations, developing strong relationships with key ‘POD’ client contacts and senior level client stakeholders and obtain regular feedback. Cultivate strong, long-term relationships with key decision-makers within accounts and develop in-depth knowledge of the customer.
  • Review all deliverables to ensure they meet the strategic objectives of the ‘POD’ clients, adhere to clients’ key messages that are relevant to their target audiences.
  • Contribute to strategic direction of accounts encompassing all aspects of programme / project development through thorough knowledge of market issues, as well as the clients and projects overall strategic objectives.
  • Responsibility for all account finances, including development of account budgets, liaison for sign off, tracking of servicing levels. Ensure regular updates provided to the client and POD leaders.

Required knowledge, skills and abilities:
  • 3 years + experience and career advancement in a healthcare agency environment or similar
  • A BSc/MSc in a related subject
  • Strong knowledge of all aspects of medical communications including key strategic and tactical services
  • Flexible personality and a quick learner who operates with a sense of urgency.
  • Demonstrated ability to line manage junior team members, with experience of giving annual appraisals, writing objectives and measuring performance.
  • Solid understanding of finance related to client account management
  • A keen focus on delivering results to the appropriate quality and timeline metrics
  • Exceptional attention to detail.

We look forward to hearing from you!


Posted: 05/07/2021 | NPJ Ref: 274908 | NPJ Original URL
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