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Background:Lucid are specialists in Medical Education. We believe that education is not about market awareness or message delivery. It ‘s about changing how people treat diseases to improve clinical practice and improve patients ‘ lives. We work with our clients and KOLs to ensure our programmes are strategically brilliant, clinically beneficial, and passionately delivered
Due to our continuing growth, an exciting opportunity has arisen for a Senior Account Manager.
The successful person will be passionate, adaptable, prepared to think differently, and keen to deliver high-quality client service.
Accountabilities:
- To support completion of key aspects of client-focused account management
- To attend appropriate client events and be a key point of contact for clients and KOLs
- To ensure we exceed clients’ expectations through planning and executing an outstanding service to both clients and KOLs
- To be an ambassador for Lucid, helping to build our profile and client base
- To project manage advisory panels, symposia, congress events, 1:1 visits, KOL planning frameworks, medical education programmes, KOL identification, and KOL briefing
- To manage, deliver and continually improve the account administration and support offered internally and to clients
- To ensure team members are aware of expense tracking, logistics management, diary management and progress co-ordination
- To track project finances and report monthly
- To ensure all projects deadlines are met, and be clear on all details and requirements
- To manage all third-party suppliers to deliver an outstanding service
Package:
- Competitive salary
- Contributory pension
- 25 Days holiday, including flexible holiday package
- Discretionary bonus
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